For the protection of our ticket buyers and event participants, third-party selling of tickets will not be permitted for any Got Faith Music event pages. There have been increased fraudulent and unlawful scams around concert ticket sales online. To ensure everyone has an official ticket to the event through proper channels, we recommend you purchase your tickets through the official ticketing outlet for your event. Any purchases through 3rd parties or 3rd party ticketing sites are not guaranteed by Got Faith Music and limit your ability to receive up-to-date information for the event and any necessary assistance.


We will follow the local COVID guidelines at the time of the event. By purchasing a ticket, you agree to follow any COVID-19 safety guidelines required at the time of the event, including, but not limited to, masks, negative covid tests, social distancing, and temperature checks. Please consider that there is an inherent risk of exposure to COVID-19 or other infectious diseases in any place where people are present. We cannot ensure or be held liable that the premises are free from contagions. By voluntarily entering and being present at this event, you (and each party member) acknowledge and agree to accept complete and sole responsibility for the inherent risk of possible exposure. COVID-19 protocols can often be found on the venue’s website for events in arenas, theaters, and mainstream venues. We recommend checking there for the most up-to-date information.

While we understand things come up, all purchases are non-refundable. Please refer to the buyer agreement on our ticket links that was agreed to when purchasing.

From time to time, tickets are released after a show has sold out; however, we cannot guarantee this. We suggest keeping an eye on the show’s ticket link or Facebook event page, just in case!

There is an authorized ticket seller for each event, and it will be linked directly from Got Faith Music’ and the artists’ website. Please make sure you purchase from these sites to ensure you are being sold authentic, official tickets.

Thank you for being willing to serve! We rely on our host churches for most events to help provide volunteers. Contact our office to see availability.

Please get in touch with the venue for all ticketing policies related to children. If the venue does not have a policy in place, Got Faith Music allows any child two and under free attendance as long as they are sitting in the lap of a parent and do not obstruct the view of the person behind them. Item description

If this is more than 48 hours before the show, please email info@gotfaithmusic.com, and we will be happy to assist you in finding your tickets. Any time after that, you can arrive at the show, and we will be able to look up your name and order on-site.

Ticket scanners can look up your tickets at the door with your confirmation number. However, if this is more than 48 hours before the show, you may also email info@gotfaithmusic.com, and we will be happy to assist you in finding your tickets.

The ticket type you purchased should be listed on your ticket; however, if it is not or you cannot find it, please contact info@gotfaithmusic.com for assistance.

This varies on a show-by-show basis. If you are interested in upgrading, please email info@gotfaithmusic.com for assistance.

We would love to partner with you and bring shows to your community! Please email us at info@gotfaithmusic.com for more information.

Most of our events are General Admission, first come, first served. However, some shows are reserved seating. Your best bet would be to check your tickets. If you’d like clarification, please email info@gotfaithmusic.com, and we’ll be happy to assist.

Early Entry tickets typically allow early entry into the venue (after VIP) to get access to seating before General Admission ticket holders are given access.

Each VIP ticket has a different list of perks that come depending on the artist and tour. Please reference the ticket link or Got Faith Music event page for specific info on that tour’s VIP offering. VIP ticket holders usually need to arrive early to receive these benefits. Please refer to the proper door time for VIP ticket holders at the events ticket link.

General Admission tickets are first come, first serve seating. Doors for General Admission will open after VIP and Early Entry door times. Please reference the ticket link for more detailed information.

Many tours and events do offer a group rate discount for groups. Each tour’s pricing and group number are different so please reference the ticket link or Got Faith Music event page for specific info on that tour’s Group offering. Please note, Group tickets can and often do sell out early for events.

Some shows will have concessions, but not all. We recommend planning to eat before arriving at the venue, just in case. Concessions will almost always be available if the event is at an arena. Please check with the venue for more details.